Includes ID and proof of address before withdrawal approval.
Processing times vary between instant and 24 to 72 hours.
Includes Texas Hold'em, Omaha, and Stud across different stakes.
Response times typically occur within one business day.
Account Creation Process
Users initiate access by visiting the main landing page and selecting the registration button. The process requires entering a valid email address and creating a secure password, followed by a mandatory email confirmation link to activate the profile.
Once the account is active, players must complete the identity verification stage. This involves uploading at least two documents, such as a government-issued ID and a utility bill, to ensure compliance with regulatory standards before any funds can be withdrawn.
- Email confirmation is mandatory for activation.
- Two documents are typically required for KYC.
Deposit and Withdrawal Rules
The platform utilizes a shared wallet system, meaning funds deposited into the casino section are also available for poker play. Users can select from various payment families, including major credit cards and popular e-wallets, to fund their accounts.
Withdrawal requests are subject to a security review window that generally spans 24 to 72 hours. The specific processing time depends on the chosen payment method and the current verification status of the user's account.
- One shared balance for all game types.
- Review window ranges from 24 to 72 hours.
Game Selection and Lobby
The main lobby is divided into distinct sections for poker and casino games. The poker section offers multiple variants like Texas Hold'em and Omaha, while the casino area hosts slots and table games with standard rules.
Players can filter games by stake limits to find tables that match their bankroll. The interface displays the number of active players and the current buy-in requirements for each specific game table.
- Texas Hold'em and Omaha are primary variants.
- Stake filters allow precise table selection.
Mobile Access and Support
The platform is optimized for both desktop browsers and mobile devices, allowing users to play without downloading a dedicated application. The mobile interface mirrors the desktop functionality, including full access to the cashier and game lobby.
Customer support is available through live chat and email channels to assist with account or game issues. While live chat offers immediate connection, email inquiries are typically resolved within one business day.
- No dedicated app download is required.
- Support response time is usually one business day.
Additional Resources
Frequently Asked Questions
Can I use funds from the casino section to play poker?
Yes, the platform uses a single shared wallet where deposits apply to both casino games and poker tables.
How long does the identity verification process take?
Verification typically requires 2 to 3 document checks and is processed within 24 to 72 hours after submission.